REPAIR
SERVICES

Consider It Fixed

We offer both in and out of warranty repairs on all major cellular brands as well as faulty modem and router exchanges for all warranty modems that meet the warranty criteria.

We have five Vodacom Shop repair outlets based in Tygervalley Centre (Bellville), Oxford Street (Durbanville), Garden Route Mall (George), Langeberg Mall (Mossel Bay) and Greenacres (Port Elizabeth).

Our technical staff have been fully trained in accordance with the requirements laid down by the manufacturers. Our workshops are authorized on site Level 2 repair center’s and comply to the GSM technical specifications and the manufacturer’s testing equipment criteria and standards. All workshops have on site technicians, ensuring that assessments can be done within 24 hours after booking.

Repair Services

  • Handset Signal Testing
  • Battery Testing
  • Software Upgrades
  • Data Backups
  • Liquid / Corrosion Damage Repairs
  • Assessment Reports
  • Out of Warranty repairs (Including Apple)
  • In-warranty handset repairs from all networks
  • Insurance Repairs

F.A.Q

How do I book a repair?

Booking your handset for repairs require the completion of our terms and conditions, client fault reporting and the device inspection form.  Download, print and complete the documents and visit one of our collection points where a consultant will complete the process or assist with any additional inquiries.

T’S & C’S FAULT REPORTING DEVICE INSPECTION FORM

Where would I find your Collection Points?

Find your closest store here:

VIEW STORES

How long will I be without my handset?

Our workshops strive to repair all level 2 handset repairs within 72 hours. All higher-level repairs are handled on a 7 Day Turnaround Time.  All handsets sent to the Vodacom advance repair center have a 14-day TAT.

Do you offer Loan Phones?

All workshops are equipped with standard loan equipment phones and loan modems and customers can make use of these for the duration of the repair. (Terms & Conditions apply).